Privacy Policy
1. Who We Are
Starmont Enterprises is the data controller for personal information collected through this website and during our business relationships. We are based at 128 City Road, London, EC1V 2NX. You can contact us at rhys@starmontenterprises.com for any privacy questions.
2. Information We Collect
- Contact details you provide (name, business email, phone, company name).
- Order and transaction records, including billing information.
- Correspondence with our sales and support teams.
- Technical data (IP address, browser, device type) collected automatically.
3. How We Use Your Information
- To respond to enquiries and provide quotes.
- To process orders, deliver digital codes, and issue invoices.
- To meet legal, accounting, and tax obligations.
- To improve our services and website performance.
- To send occasional service updates — never marketing without consent.
4. Legal Bases (UK GDPR)
We rely on contract performance, our legitimate interests in running a B2B business, and legal obligations. Where we rely on consent (for example, marketing), you can withdraw it at any time.
5. Sharing
We share limited data with trusted service providers (payment processors, email delivery, accounting software) strictly to operate our services. We do not sell personal information to third parties.
6. International Transfers
Some providers are based outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses.
7. Retention
We retain client records for the duration of our relationship and for up to seven years afterwards to meet tax and accounting requirements. Enquiry data is deleted within 24 months if no relationship follows.
8. Your Rights
Under UK GDPR you may request access, rectification, deletion, restriction, portability, or objection to the processing of your personal data. Contact rhys@starmontenterprises.com to exercise any right. You may also complain to the Information Commissioner's Office (ico.org.uk).
9. Cookies
Our website uses only essential cookies required for its operation and anonymous analytics. No advertising or cross-site tracking cookies are placed.
10. Changes
We may update this policy from time to time. Material changes will be posted here with an updated revision date.